1. Your order will be ready for collection two hours after placing your order, providing the order is placed between 8am and 3pm
  2. You will be unable to get 2 Hour same day collection if your order is placed after 3pm. Your order will be ready next day.
  3. Once your order has been submitted you will receive an order confirmation. When your order has been ‘picked ready for collection’ you will receive a ‘Ready for Collection’ email confirmation.
  4. To collect your order go to the designated ‘Click & Collect’ counter.
  5. To collect your order you will need the following;
    1. Proof of Purchase (email order confirmation)
    2. ID – Payment Card plus Driving Licence or Passport
  6. If you are collecting on behalf of someone else you will need the following;
    1. Proof of purchase (email order confirmation)
    2. ID – Payment Card plus Driving Licence or Passport
  7. If your order is not collected within 48 hours of it being placed you will be contacted to confirm if you are still collecting the order. If you are not collecting within 5 working days the order will be cancelled.
  8. You cannot place an order for delivery and collection in the same order.
  9. You can only place a collection order with one branch at a time. You cannot split it over 2 or more branches.